When a hospital or clinic does not offer the Penguin Cold Cap therapy treatment patients may rent the Penguin Cold Caps directly from Medical Specialties of California in London for the duration of their chemotherapy treatment.
The cost of renting each Penguin Cold Cap is £20.00 (sterling) per month. A deposit is required for each cap of £30.00 (sterling) which is refunded when the caps are returned.
The charge for delivery of the caps depends on the service of delivery, the number of caps required and the delivery address and will be advised when this information is known
Payment for the caps must be made by credit card for which there is a 1.5% surcharge, for security reasons we advise that credit card details are given by telephone or fax.
No guarantee can be given that hair loss will not occur and a disclaimer to this effect must be signed by the Penguin Cold Cap user and returned to Medical Specialties of California before the caps can be despatched.
Procedure for ordering Penguin Cold Caps.
1. Download the forms required to order the Penguin Cold Caps:
• Questionaire
• Rental Agreement
• Disclaimer
• Payment Authorisation
These are saved in pdf format.
If you do not have the Adobe pdf click the logo on the left to download or upgrade Adobe Acrobat Reader2. Complete the patient information questions and fax to +44 (0) 208 697 7111 or scan and e-mail to sales@msc-worldwide.com. Medical Specialties of California will assist you in determining how many Penguin Cold Caps are required.
3. Complete and sign the disclaimer and authority to deduct charges from your credit card and fax to +44 (0) 208 697 7111 or scan and e-mail to sales@msc-worldwide.com.
4. Confirm the number of Penguin Cold Caps required and address for the delivery of the Caps.
5. Telephone Medical Specialties of California with the details of the credit card to be used for payment.
As soon as all the above is completed the Penguin Cold Caps will inform you of the address that the caps can be collected from.
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